Quick Answer
Step-by-step guide to filing a discrimination complaint with the Colorado Civil Rights Division (CCRD). Learn deadlines, requirements, and what to expect.
Quick Answer: To file a discrimination complaint with the Colorado Civil Rights Division (CCRD), you must file within 300 days of the discriminatory act. File online, by phone, in person, or by mail. CCRD covers employers with just 1 employee. The process includes intake, investigation, possible mediation, and determination. Main phone: 303-894-2997 or toll-free 1-800-262-4845.
Filing is free and straightforward.
CCRD Overview
What Is CCRD
Colorado Civil Rights Division:
- State agency enforcing CADA
- Part of Dept. of Regulatory Agencies
- Investigates employment discrimination
- Also handles housing and public accommodations
- Free complaint process
CCRD Offices
Main Office - Denver:
- 1560 Broadway, Suite 825
- Denver, CO 80202
- Phone: 303-894-2997
- Toll-free: 1-800-262-4845
Regional presence:
- Serves entire state
- Virtual options available
- Appointments recommended
Before You File
300-Day Deadline
Critical timeline:
- Must file within 300 days
- From date of discriminatory act
- Or last act if continuing violation
- Same as federal EEOC deadline
- Don't miss this deadline
Calculate Your Deadline
Example:
- Discriminatory act: March 1
- Deadline: December 26 (300 days)
- File early to be safe
Gather Documentation
Collect before filing:
- Employment records
- Pay stubs
- Performance reviews
- Emails and texts
- Witness names and contacts
- Timeline of events
Filing Options
Online Filing
Preferred method:
- Visit ccrd.colorado.gov
- Complete online intake
- Submit documentation
- Track case online
- 24/7 availability
By Phone
Call CCRD:
- 303-894-2997
- Toll-free: 1-800-262-4845
- Staff will assist
- Schedule intake interview
In Person
Visit CCRD office:
- Denver location
- Appointment recommended
- Bring documentation
- Photo ID helpful
By Mail
Send to: Colorado Civil Rights Division 1560 Broadway, Suite 825 Denver, CO 80202
What to Include
Required Information
Your complaint needs:
Your Information:
- Full legal name
- Address
- Phone number
- Email address
Employer Information:
- Company name
- Business address
- Phone number
- Number of employees
Complaint Details:
- Protected class(es)
- What happened
- When it happened
- Who was involved
- Witnesses
Protected Classes
Select which applies:
- Race/color
- National origin/ancestry
- Religion/creed
- Sex (including pregnancy)
- Sexual orientation
- Gender identity/expression
- Age (40+)
- Disability
- Marriage to co-worker
Describing Discrimination
Be specific about:
- Exact incidents
- Dates (or approximate)
- People involved
- What was said or done
- How you were harmed
- Differential treatment
Supporting Documents
Attach if available:
- Termination letter
- Performance reviews
- Discriminatory emails
- Company policies
- Witness statements
Dual Filing with EEOC
Work-Sharing Agreement
CCRD and EEOC:
- Share complaints
- Filing with one can count for both
- Same 300-day deadline
- Preserves federal options
Why Dual File
Benefits:
- Preserves federal claims
- Different remedies available
- Strategic flexibility
- Same timeline
How to Request
When filing with CCRD:
- Indicate cross-filing preference
- CCRD can forward to EEOC
- Or file separately with EEOC
After You File
Case Assignment
CCRD will:
- Assign case number
- Assign investigator
- Send acknowledgment
- Notify employer (respondent)
Employer Response
Respondent must:
- Provide position statement
- Submit documents
- Respond to allegations
- Usually within 30 days
Investigation
CCRD will:
- Review all evidence
- Interview parties
- Interview witnesses
- Gather documents
- Assess credibility
Mediation Program
Early Resolution
CCRD offers mediation:
- Voluntary process
- Neutral mediator
- Before full investigation
- Can resolve quickly
Benefits of Mediation
Advantages:
- Faster resolution
- Less adversarial
- Creative solutions
- Confidential
- Control over outcome
What to Expect
In mediation:
- Mediator facilitates
- Both parties present
- Discuss options
- Negotiate terms
- Written agreement if resolved
CCRD Determination
Probable Cause
If CCRD finds evidence:
- Probable cause determination
- Moves to conciliation
- Or administrative hearing
- Case continues
No Probable Cause
If insufficient evidence:
- Dismissal
- Right to appeal
- Can file private lawsuit
- Request right-to-sue letter
Administrative Closure
May close for:
- Settlement reached
- Lack of jurisdiction
- Complainant uncooperative
- Withdrawal
Administrative Hearing
When It Occurs
If no settlement after probable cause:
- Hearing scheduled
- Before Administrative Law Judge
- Formal proceeding
Hearing Process
What happens:
- Opening statements
- Witness testimony
- Cross-examination
- Documentary evidence
- Closing arguments
Decision
ALJ issues:
- Findings of fact
- Legal conclusions
- Order with remedies
- Can be appealed
Going to Court
Right to Sue
You can request:
- Right-to-sue letter from CCRD
- After 180 days
- Or after determination
- Then file in court
Court Options
File in:
- Colorado state court
- Federal court (if federal claims)
- Jury trial available
Timing
After right-to-sue:
- 90 days to file federal court
- State court deadlines vary
- Act promptly
Timeline Expectations
Typical Process
General timeframes:
- Filing: Day 1
- Employer response: 30 days
- Investigation: 6-12 months
- Mediation: If parties agree
- Determination: After investigation
- Hearing: If probable cause
Factors Affecting Timeline
Process may be longer for:
- Complex cases
- Multiple allegations
- Many witnesses
- Employer delays
Tips for Success
Be Thorough
In your complaint:
- Include all relevant incidents
- Provide specific dates
- Name witnesses
- Attach documents
- Explain impact
Stay Responsive
During process:
- Answer CCRD inquiries promptly
- Update contact information
- Attend scheduled meetings
- Meet all deadlines
Document Everything
Keep records of:
- Communications with CCRD
- Evidence gathered
- Timeline updates
- All correspondence
Consider Mediation
Benefits:
- Faster resolution
- More control
- Less stressful
- Can still proceed if fails
Common Mistakes
Missing Deadline
Avoid by:
- Filing well before 300 days
- Not waiting for "more evidence"
- Understanding deadline is strict
Vague Complaints
Be specific:
- Exact incidents
- Specific dates
- Named individuals
- Clear connection to protected class
Not Following Up
Stay engaged:
- Respond to requests
- Check case status
- Update contact info
- Attend appointments
Incomplete Information
Provide:
- All employer details
- All incidents
- All witnesses
- All supporting documents
Retaliation Protection
It's Illegal
Employer cannot:
- Fire you for filing
- Demote or discipline
- Harass or retaliate
- Create hostile environment
If Retaliated Against
Options:
- Add retaliation to complaint
- File separate complaint
- Document everything
- Report to CCRD immediately
Frequently Asked Questions
Do I need a lawyer to file?
No. You can file without an attorney. But consider one for complex cases.
How long do I have to file?
300 days from the discriminatory act.
Does filing cost money?
No. Filing with CCRD is free.
Will my employer know I filed?
Yes. CCRD sends complaint to employer for response.
Can I file anonymously?
Generally no. Investigation requires identifying complainant.
What if CCRD dismisses my case?
You can appeal or request right-to-sue to pursue in court.
Related Topics
- Colorado Anti-Discrimination Act Guide
- Colorado Workplace Discrimination
- Colorado Workplace Retaliation
- Colorado Employment Law Hub
Take Action
To file a CCRD complaint:
- Calculate your 300-day deadline
- Gather all documentation
- Write detailed description
- File online at ccrd.colorado.gov
- Consider dual filing with EEOC
- Keep copies of everything
- Respond promptly to CCRD requests
- Consider mediation
Your rights have a deadline. Act promptly.
Legal Disclaimer
This article provides general information about filing CCRD complaints and is not legal advice. Every situation is different. For advice about your specific circumstances, consult a licensed Colorado employment attorney.
For official information:
- Colorado Civil Rights Division: https://ccrd.colorado.gov | 303-894-2997
- U.S. Equal Employment Opportunity Commission: https://www.eeoc.gov | 1-800-669-4000
Keep Reading
Colorado Age Discrimination Laws
Guide to age discrimination protections in Colorado. Learn your rights under CADA (protecting workers 18+) and federal ADEA (40+).
Read moreColorado Anti-Discrimination Act (CADA)
Comprehensive guide to the Colorado Anti-Discrimination Act. Learn about CADA protections, covered employers, protected classes, and how to file with the CCRD.
Read moreColorado Disability Discrimination Laws
Guide to disability discrimination protections in Colorado under CADA. Learn about reasonable accommodations, ADA rights, and filing complaints.
Read moreColorado LGBTQ Workplace Discrimination Laws
Guide to LGBTQ workplace protections in Colorado. Learn your rights under CADA covering sexual orientation and gender identity discrimination.
Read moreColorado Pregnancy Discrimination Laws
Guide to pregnancy discrimination protections in Colorado under CADA. Learn your rights, accommodation requirements, and how to file complaints.
Read moreFrequently Asked Questions
What Is CCRD?
What is cCRD Offices?
What is 300-Day Deadline?
What is calculate Your Deadline?
What is gather Documentation?
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